Courses in this section are free to access. Designed to give the user an idea of how other courses are designed and to gain knowledge about how the system functions. Enjoy!!

Getting a promotion in the 9-1-1 Industry is a big deal, but how do you adjust when moving into a position of responsibility and authority, especially now that you are supervising your co-workers and in many cases your friends. This course is an overview of what you might expect and provides tips on how to navigate the waters of your new role.